Shipping policy
Shipping Policy
WigBoutiq by Belle Glam Edit ships orders to the delivery address entered during checkout.
Processing Times
Ready-to-ship merchandise generally requires 7 business days before shipment. Direct-ship and special-order merchandise may require additional processing time. Custom human-hair wigs and toppers follow the production timeline provided during consultation or order confirmation.
Processing time is separate from carrier transit time. Business days do not include weekends or holidays.
Shipping Estimates
Estimated delivery dates are not guaranteed. Carrier delays, weather, high-volume periods, address issues, and other circumstances may affect delivery.
Tracking
Tracking information will be sent to the email address or telephone number provided at checkout when available.
Multiple Shipments
Products in the same order may ship separately when fulfilled by different suppliers or locations.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate address. Additional shipping charges caused by an incorrect, incomplete, or undeliverable address may be the customer’s responsibility.
Delivered but Missing Packages
Customers should check all entrances, mailrooms, secure delivery areas, household members, neighbors, and building personnel, then contact the carrier and WigBoutiq for assistance.
Lost or Damaged Shipments
Customers must contact Support@belleglamedit.com with the order number and supporting photographs when applicable.
International Orders
International customers are responsible for customs duties, taxes, brokerage charges, and import requirements unless otherwise stated during checkout.
Questions
Contact Support@belleglamedit.com with shipping questions before placing an order.