FAQ

WigBoutiq FAQ

Have questions about wigs, sizing, colors, shipping, returns, custom orders, or choosing the right style? Start here. If you still need help, book a free consultation and we'll be happy to guide you.

About WigBoutiq

What is WigBoutiq by BelleGlamEdit?
WigBoutiq is an online alternative-hair boutique offering premium synthetic wigs, toppers, custom-order human hair, personalized guidance, and educational resources. We carry brands including Belle Tress and René of Paris and also offer custom human-hair options.
Who can shop at WigBoutiq?
Anyone. You do not need to be experiencing medical hair loss to wear or enjoy alternative hair. Some customers wear wigs because of thinning or hair loss, while others simply love the convenience, styling freedom, or ability to change their look.
What makes WigBoutiq different from a large wig retailer?
We combine competitive pricing with personal help. Instead of leaving you to sort through hundreds of wigs alone, we can help with style, color, cap size, fiber, and construction so you can narrow your options more confidently.

Choosing a Wig

How do I choose the right wig?
Start with five things: your preferred length, color family, cap size, fiber preference, and budget. Then decide which features matter most to you, such as a lace front, monofilament top, hand-tied cap, low density, or heat-friendly fiber.
What should I look at before ordering?
Review the full product page, including fiber type, cap construction, size, available colors, measurements, weight, styling restrictions, and whether the item is in stock, backordered, or special order.
I am buying my first wig. Where should I start?
Start with our Belle Wig GPS guide and consider booking a free consultation. A familiar length, manageable fiber, comfortable cap, and color close to something you already know you like can make a first purchase easier.

Free Consultations

Do you offer free wig consultations?
Yes. WigBoutiq offers complimentary consultations to help with style, color, sizing, cap construction, fiber options, and specific wigs you are considering.
Do I have to buy anything after a consultation?
No. There is no obligation to purchase.
Should I measure my head before the consultation?
Yes, if possible. Head circumference is especially helpful, along with front-to-nape and ear-to-ear measurements.

Wig Sizing & Fit

How do I know my wig size?
Measure your head before ordering. Wig sizing varies slightly by manufacturer, so always check the specific product information.
What if I fall between sizes?
Contact us before ordering. Cap construction and adjustability can matter just as much as the stated size.
How should a wig fit?
It should feel secure without excessive pressure. It should not ride up, slide excessively, or feel painfully tight.

Wig Colors

Do wig colors look exactly like they do online?
Not always. Lighting, screens, photography, rooting, highlights, and fiber texture can change how a color appears.
Can you help me choose a color?
Yes. Send us the styles and colors you are considering, and we can help compare them using manufacturer information and available photos.
Are color names the same across brands?
No. Every manufacturer uses its own color system.

Wig Fibers

What is the difference between synthetic and heat-friendly synthetic hair?
Traditional synthetic fiber generally keeps its style with less maintenance. Heat-friendly synthetic fiber allows more styling flexibility but usually needs more care and regular maintenance.
What about human hair?
Human hair offers the greatest styling freedom and natural movement but generally requires more maintenance and a higher investment.

Cap Construction

What is a lace front?
A lace front creates a more natural-looking front hairline and can allow some styling away from the face.
What is a monofilament top or part?
It creates a scalp-like appearance in the parting area and may offer greater styling flexibility.
What is a hand-tied cap?
Individual hairs are tied into a soft base, often providing softer movement and greater comfort.

Belle Tress & René of Paris

Are you an authorized retailer?
WigBoutiq carries authorized brands including Belle Tress and René of Paris.
Can you help me find a specific Belle Tress or René of Paris style?
Yes. If you cannot find a style or color on the site, contact us and we can check availability.

Custom Human Hair

Do you offer custom human-hair wigs and toppers?
Yes. Custom-order human-hair options are available, including different cap-construction choices.
How do custom human-hair orders work?
Contact us or book a consultation first. We will review the desired style, size, length, color, cap construction, and other preferences before the order is placed.
Are custom orders returnable?
Custom-order policies may differ from standard inventory. The applicable terms should be confirmed before purchase.

Inventory & In-Stock Items

How do I know whether a wig is in stock?
Items marked in stock reflect current available inventory.
What happens if a color is not in stock?
Some colors may still be available to order or may be backordered from the manufacturer.

Special Orders & Backorders

Can WigBoutiq order a wig that is not currently in stock?
Yes, when manufacturer availability allows.
Are estimated restock dates guaranteed?
No. Manufacturer restock and production dates can change.

Ordering & Payment

How do I place an order?
Select your style and color, add it to your cart, review the details carefully, and complete checkout.
When is payment processed?
Payment is normally processed when the order is submitted.
Can I change an order after placing it?
Contact WigBoutiq immediately. Once the order has entered processing or has been submitted to the manufacturer, changes may not be possible.

Layaway & Installments

Do you offer payment plans?
Yes. Available installment and payment-plan options are shown during checkout where eligible.
Do you offer layaway?
Yes, layaway options are available on qualifying purchases. Contact WigBoutiq for current terms.

Shipping

How quickly will my order ship?
In-stock items generally ship more quickly than special-order or backordered items.

International Shipping

Do you offer worldwide shipping?
Yes, where shipping is available and configured for the destination.
Will international customers pay customs or duties?
Import taxes, customs charges, and duties may be charged by the destination country and are generally the customer's responsibility.

Returns

Can I return a wig?
Returns are available on eligible items according to the current WigBoutiq Return Policy.
What condition must a returned wig be in?
It should generally be unworn, unaltered, unwashed, free of odors, makeup, hair products, pet hair, and other signs of wear, with original tags and packaging.
Should I style the wig before deciding whether to return it?
No. If you are unsure about keeping it, avoid cutting, washing, heat styling, altering, or heavily brushing it until you have reviewed the return policy.

Clearance & Final Sale

Are clearance items returnable?
Sale and clearance items may have different return terms and can be final sale. Always review the product page and return policy before purchasing.

Trying On Your Wig

Can a wig look different straight out of the box?
Yes. Packaging can temporarily flatten or bend fibers.
What should I do before deciding whether I like it?
Position it correctly, adjust the part and hairline gently, look at it in natural light, and give yourself a little time to adjust visually before making a decision.

Wig Care

How often should I wash my wig?
It depends on wear frequency, fiber, climate, perspiration, and product buildup. Most wigs do not need washing after every wear.
What products should I use?
Use products designed specifically for the fiber type of your wig.
How should I store it?
Keep it clean, dry, away from heat, direct sunlight, and pets.

Product Photos & Color Variations

Why can my wig look slightly different from the product photo?
Color can vary because of lighting, screen settings, fiber placement, rooting, highlights, styling, and natural manufacturing variation.
Are manufacturer model photos exact representations?
They are useful references, but individual wigs and lighting conditions can differ slightly.

Order Issues

What should I do if I receive the wrong item or there is a problem with my order?
Contact WigBoutiq promptly with your order number and clear photos before altering or wearing the item.

Privacy & Support

Is information shared during a consultation private?
Yes. Personal information is used only to help provide guidance and customer service.
How can I contact WigBoutiq?
Use the contact form on WigBoutiq.com or email wigboutiq@belleglamedit.com.
Where can I learn more about wigs?
Start with the Belle Wig GPS digital guide and the educational resources available through WigBoutiq.

Still have questions?

You do not need to figure everything out alone.